D99’s Communications Platform: ParentSquare 

Everyone at District 99 is committed to communicating in a clear and consistent manner. You will automatically receive and do not need to subscribe to receive updates or emergency, urgent alerts. Messages will be sent to your contact information in Home Access Center, so please make it is up to date. All messages are sent to all guardians on file. (We will always inform you in advance of an emergency drill.)  

District 99 uses a platform called “ParentSquare” to communicate with you, and for you to communicate with teachers. (The system for students is similar, but called “StudentSquare.”) Although you don’t need to register for ParentSquare in order to receive our text, phone or email messages, there are benefits to registering, including the ability to communicate with teachers via direct messages.

Sign Up for ParentSquare/StudentSquare

In order to begin using ParentSquare and StudentSquare, please follow these steps:

  1. Update your contact information, if necessary. Parent/guardian and student email addresses and mobile phone numbers are used to uniquely identify ParentSquare users. When parents share the same email address, data confusion can ensue within communication systems such as ParentSquare. If your contact information needs to be updated, please do so in Home Access Center. ( Learn more about Home Access Center or HAC!)
  2. Establish your ParentSquare or StudentSquare account. If you did not receive an activation email, please visit ParentSquare.com, enter your email address (the same email you use for Home Access Center) in the Sign Up/Create Password section, and click 'Go'. You will receive a verification email to confirm your account. If you need assistance setting up your account, please contact us at communications@csd99.org. Students: Use the "Sign in with Google" button, with your issued District 99 email login, whenever you log in to StudentSquare. It is not necessary to create a different login and password.
  3. Download the App: For the richest experience, please consider installing the ParentSquare Mobile App on your Smartphone.

QR Code for Apple iOSQR Code for Google Android

Download for iOS                      Download for Android    

Customize Your Notifications

  • Do you prefer to receive email, text or app notifications?
    • D99 has made email the default setting for families to receive notifications.
    • Text messages are not issued by default, unless in the case of an emergency.
  • Do you want to receive a message instantly, in real-time, or do you prefer to receive all messages batched together in a “digest” format in one email or text daily?
    • D99 has set the “default” to “instant” for email and text notifications

You can view and change your notification preferences at any time:

  • Once logged in, click your name at the top right corner of the screen, then click on My Account. From there, you will navigate to the left, Notification Settings.
  • If you’d like to receive notifications via email, text or app, click on which frequency (Instant or Digest) you’d like to receive these notifications.


 

Communicate in Your Preferred Language

  • Do you prefer to receive messages in a language other than English?
    • D99 has made English as the default setting for families to receive notifications.

You can change your language preferences at any time:

  • Once logged in, click your name at the top right corner of the screen, then click on My Account. From there, navigate to the left to Language Setting and choose your preferred language.
  • Messages are translated in both directions based on the language selected.

 

Resources:

Additional questions? Contact us at communications@csd99.org

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